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Privacy Policy last updated 28 October 2008 Lexus Premium Ticketing is operated by Showbiz Internation Pty. Ltd.(ABN 40 085 982 789), hereinafter referred to as Lexus Premium Ticketing. At Lexus Premium Ticketing the privacy of all our customers, business partners and affiliates is of utmost importance. Lexus Premium Ticketing is committed to the safeguarding of personal information which you provided to us offline via our call centre and online via our website. Further details of our Online Privacy Statement are provided below. Lexus Premium Ticketing Privacy Policy also meets the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 and Private Sector Privacy Amendment Act 2000 (the Privacy Act) |
Our Privacy Policy Principles are as follows:
What information does Lexus Premium Ticketing collect and how is it collected? In order for Lexus Premium Ticketing to provide customers with a booking service offering priority seating tickets and packages for Australian and worldwide events, Lexus Premium Ticketing needs to collect some personal information about you, including your name, address and telephone number. Collection will occur at the time you make a purchase, or when you register as a Lexus Premium Ticketing member, through our website or via our contact centre. This information is collected in case there is a need to contact you should an event be rescheduled or cancelled or to enable us to notify any changes of event details or replacement of lost tickets. We may also need some of this information in order to process your payment if you pay by credit card online. This includes information about you that we collect and record which reasonably could be used to identify you. Unless you tell us otherwise, personal information about you may be used from time to time for marketing and research purposes. If you would prefer that we do not use your information for purposes other than to complete your transaction, you should contact the Customer Care Officer at Lexus Premium Ticketing on 1300 132 767 or unsubscribe at http://lexuspremiumticketing.com.au/unsubscribe.aspx Will Lexus Premium Ticketing release my information or offer its use to other parties? Lexus Premium Ticketing will not sell, rent or trade personal information about you to or with third parties without your express permission. Lexus Premium Ticketing may need to disclose some personal information about you in certain circumstances. For example, if your tickets are to be collected at a venue, Lexus Premium Ticketing provides some of your personal information (e.g. your First Name, Last Name) to venues in order to facilitate the collection of tickets, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how personal information is to be handled. Lexus Premium Ticketing will only disclose personal information if required to by law or permitted under the Privacy Act. Online Privacy Policy Statement
This section explains how we handle personal information collected from our website at Lexus Premium Ticketing (iii) Collection
We do not identify users or their browsing activities. The website statistics for the site are generated from server logs as outlined above. This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. (iv) Links to Third Party WebsitesFor your convenience and information Lexus Premium Ticketing provides links to Third Party websites. Lexus Premium Ticketing is not responsible for the privacy practices of that web site. We suggest that you review the privacy policies of each site you visit. Back to top Accuracy of Personal Information Collected Lexus Premium Ticketing protects the personal information it collects in a secure proprietary format database, which can only be read using proprietary tools. Data collected online is stored in a Microsoft SQL database, a protected, secure data centre that is unreachable by the Internet. Before you can transact online and send confidential personal information or account information to us on Lexus Premium Ticketing Website, we require that a "secure session" is set up using Secure Socket Layer (SSL). Whenever employees handle your personal information, we limit access to customer information to those who need it to do their jobs and meet our customer servicing commitment to you. Lexus Premium Ticketing employees are all required, as a condition of their employment, to treat personal information held by Lexus Premium Ticketing as confidential, and to maintain the confidentiality of that personal information. Under the Privacy Act, you have a right to seek access to any information which Lexus Premium Ticketing holds about you. You also have the right to ask us to change or correct information about you, which is inaccurate, incomplete or out of date. If you purchase tickets from our website you are able to access or correct the personal information that Lexus Premium Ticketing holds about you by logging onto our website at Lexus Premium Ticketing Full access and correction rights are now extended to non-website customers of Lexus Premium Ticketing. To provide you with access to personal information about you, Lexus Premium Ticketing would usually provide you with a printout of the relevant personal information from our databases. If you wish to access the personal information that we hold about you, please set out your request in writing, including your phone number, email address, and forward this to: Customer Information and Privacy Coordinator
PO Box 547, Broadway NSW 2007. In the interests of protecting the privacy of individuals about
whom we hold personal information, we will require that you verify your
identity by enclosing a copy of a form of identification such as a current
driver's licence or passport with your written request (this will be returned
to you after your identity has been verified).
Where it is lawful and practicable to do so, customers may transact with Lexus Premium Ticketing without providing personal information. Customers wishing to purchase without providing personal information can do so via cash transaction at Lexus Premium Ticketing Office located at Level 3, 355 Bulwara Road, Ultimo, NSW, 2007. Please note, however, if we do not collect personal information about you at the point of sale, we will not be able to contact you in the case of an event cancellation or venue change, which may prove inconvenient to you at a later date. Individuals can obtain further information in relation to this privacy policy, or provide any comments, by contacting Lexus Premium Ticketing: Telephone: 1300 132 767 (for the cost of a local call anywhere in Australia) Lexus Premium Ticketing reserves the right to change its Privacy Policy at any time. |
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